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  Sample of Standard Ground Handling Agreement

Dear partners,

To conclude Ground Handling Agreement and Agreement for Regulated Services with Nursultan Nazarbayev International Airport it’s necessary to send an official inquire (letter on the form of an organization), addressed to the Top Manager of the Airport. Chancery’s
e-mail: office@nn-airport.kz
phone +7 (71 72) 777-623.
We kindly ask e-mail of aviation marketing department – marketing@nn-airport.kz to include to the copy.

Dear partners,

To conclude Ground handling Agreements for passenger and cargo charter flights with the exception of business aviation flights with Nursultan Nazarbayev International Airport, kindly ask you:

1. To get acquainted with the attached standard Agreement
2. Download the attached application, fill out and send to the office address to the email address: office@nn-airport.kz, phone: +7 (71 72) 777-623.

Request_NQZ download

NQZ standart agreement 

Passenger Airline Incentive Program 

In the copy, please include the email addresses of the operations center: pdsa-plan2@nn-airport.kz, accounting department: accountgroup@nn-airport.kz, aviation marketing department: marketing@nn-airport.kz

In order to improve the tariff policy in the JSC "Nursultan Nazarbayev International Airport" (hereinafter - the Airport), the following discounts were approved (see Table 1):

When performing regular international passenger flights, with a frequency of two or more actual flights per week:

- on a new air service, on which flights were not operated for more than three calendar years;

- to new operators of aircraft whose flights were not operated at the Airport or were not operated for more than three calendar years.

When performing regular international cargo flights, with a frequency of two or more actual flights per week:

New operators of aircraft whose flights have not been operated at the Airport or have not been carried out for more than three calendar years;

for the operator, increasing the frequency of flights in relation to the previous similar season.

 Table №1

1. Discounts are applied on the basis of agreements concluded between the Airport and the aircraft operator for the provision of Airport services on regular international passenger flights.
2. To apply the tariffs specified in Table 1 for actually performed flights on the basis of concluded contracts for ground handling services and / or for the provision of regulated airport services.
3. Discounts apply to current fares and are valid for regular international passenger flights on new air traffic for no more than five seasons in aggregate (summer is half a year, which begins on the last Sunday of March and ends on the last Saturday of October; winter is half a year, which begins on the last Sunday of October and ends on the last Saturday of March).
4. Application of discounts for the operator of the aircraft on the services of the Airport shall be subject to the conditions stipulated in the contract.
5. The effect of discounts is terminated upon expiration of the terms established by the agreements concluded between the Airport and the aircraft operator.
6. Applicable discounts are subject to cancellation by the Airport before the expiration of the established period if one of the following conditions is present:

1) the economic inexpediency of further application of discounts;

2) failure to comply with the conditions stipulated by the contract.

When using anti-icing fluid:

In order to improve the tariff policy in the JSC “International Airport Astana” (hereinafter referred to as the Airport), a Discount was approved for the tariff for the removal of snow and ice from aircraft surfaces using special equipment when the operator performs regular flights at a rate of 30%, in the case that the annual volume of the specified service received amounted to more than 30% of the actual number of aircraft departures for the same period of the previous year.

1. In case of purchase of anti-icing fluid from the Airport, when the operator performs regular flights, discounts are applied to the tariffs:

1) on type 1 in the amount of 35%, provided that the annual purchase volume of the previous year amounted to more than 45,000 liters;

2) by type 4 in the amount of 35%, provided that the annual purchase volume of the previous year amounted to more than 15,000 liters.

1. Discounts are applied on the basis of Agreements concluded between the Airport and the aircraft operator for ground handling services, and are valid for twelve months from February 1 following the year the aircraft volumes performed by the aircraft operator.
2. Discounts apply to current rates and apply to volumes exceeding the volume of the previous year.
3. Application of discounts for the aircraft operator is carried out under the conditions stipulated by the Agreement.
4. The discounts are terminated upon expiration of the terms established by agreements concluded between the Airport and the aircraft operator, as well as from the moment the Airport approves new tariffs.

4) The applicable discounts are subject to cancellation by the Airport before the expiration of the established period if one of the following conditions is met:

1) the economic inexpediency of further application of discounts;

2) failure to comply with the conditions stipulated by the Agreement

We hope for productive collaboration!

In order to improve the tariff policy, the following tariffs have been approved for airlines operating passenger regular domestic flights:

Dear partners,

To conclude  Standard Agreement for Commercial Activities by Agents at the Airport and Airport Services on Ground Handling of International Passenger and Cargo Flights of Agent’ Clients, except for business flights, with Nursultan Nazarbayev International Airport see our Agency Agreement DOWNLOAD